Software for automotive dealerships.

The pieces are usually the same from one dealership to the next, even when the way they are connected is not.

• A dealer management system (DMS) for inventory, invoicing, accounts and the vehicle and parts records.
• A CRM for customers, enquiries, quotes, test drives and the history of every conversation.
• Lead management, which collects enquiries from manufacturer portals, the website, calls and walk-ins, and assigns each one to a person.
• Service reminders for scheduled servicing, warranty and insurance renewals, so a customer hears from the dealership before they go elsewhere.
• Reporting for owners and branch managers: leads by source, follow-ups missed, bookings, deliveries and open service jobs.

Trouble starts at the joins. A lead arrives by email, someone copies it into a sheet, and the salesperson hears about it a day later. Dealership software built for the way a particular dealership works closes those gaps. It is part of what sales and customer operations covers.

A DMS answers questions such as which vehicles are in stock and which invoices are open. A CRM answers questions such as which leads have gone quiet and who is due a service reminder. The glossary entry on a dealer management system gives the formal definition.

Some dealerships keep a standard DMS and add a custom CRM or lead pipeline beside it. Others build the pieces they need into one system. Which route fits depends on what the current tools already do well, and a discovery call is where Foxefy works that out with the team.

• A lead pipeline and assignment: every enquiry enters one list, whatever its source, and goes to the right salesperson or branch by rules the dealership sets.
• Branch roles and permissions: a salesperson sees their own leads, a branch manager sees the branch, and the owner sees everything.
• Follow-up automation: reminders, task creation and hand-offs between sales, finance and service run without someone remembering to send them.
• AI lead qualification: an AI agent reads a new enquiry, checks it against the dealership's rules, and flags the leads worth a call first. People make every decision that matters, and the agent's work stays visible.
• Dashboards: leads by source, follow-ups overdue, test drives booked and deliveries, by branch and by person.

These are capabilities on offer. The routine steps belong to AI and automation, and the customer and lead records belong to sales and customer operations. Both sit inside custom software development built to the dealership's own process.

Dealership software for clients: Foxefy has built it, and no client, figure or project detail is given on this page.

AutoMoat is Foxefy's own dealership operating system, built in-house. It is a separate product with its own site, automoat.in, which is the place to read about it. This page is about custom software built for a single dealership's own workflows.

Dealerships with several branches usually start with a shared spreadsheet or a separate tool for each location. Reports then arrive late and in different formats, and nobody can say which branch is slowest to follow up.

• Roles define what a person can do: enter a lead, change a quote, approve a discount or export a report.
• Teams group people by branch or department, so a lead assigned to a team reaches whoever is on duty.
• Permissions limit what each role sees, which keeps customer details with the people who need them.
• Group dashboards compare branches on the same measures, drawn from the same records.

Access rules are built into the system from the start, not added afterwards. The security page explains how Foxefy handles data and access while building.